Hi!

I’m Natalie.

I use visual storytelling to bring human centered research, inclusive services, systems design and interesting conversations to life. In the working week, you can find me at the Ministry of Housing Communities and Local Government where I'm Head of Service and System Design for safer, greener buildings. Then I spend every spare minute I have illustrating, working with freelance clients to tell their stories and finding new ways to share what I’m learning.

In past lives I’ve led human centred service and policy design projects for social good at Snook(2022-2024), been involved in the creation of brilliant inclusive services at ENGINE Transformation (2016-2022) and studied English at Oxford University. 

I'm lucky enough to have worked with wonderful people on global award-winning work, fulfilled my childhood dream of illustrating a number of book covers, and to be recognised as a BIMA 100 Rising Star.