Since 2016, I’ve been sharing my work, writing and drawing about making things, yourself and the future. You can find my most recent work in my newsletter, Illuminating Letters.
These are a few of my favourite posts from the last little while, but feel free to rummage through the archive too.
Inclusive design myth busting
Doing research for and designing services that are inclusive is a big part of my work, so it’s something I think about a whole lot. But I know it’s not at the top of everyone’s mind. That’s why, along with some of my brilliant colleagues, I run inclusive design workshops for anyone involved in services that have some or all of their interactions online. We’ve run these workshops with designers, researchers, coders, and people working in communications internally and externally with participants across government and financial sectors so far.
Through those workshops we’ve busted a lot of myths about inclusive design and I wanted to share some of those with you here.